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Staff vacancy: User Services Senior Officer

Article dated: 05-Dec-13

The Administrative Data Service (ADS) is seeking to appoint a User Services Senior Officer to play a key role in the development and delivery of the User Services function of the ADS.

User Services provides support for stakeholders of the Administrative Data Research Network on queries relating to data acquisition, linking, access, processing, and reporting.

The post holder will be involved in assisting users in locating, accessing and using appropriate administrative and linked datasets, ensuring access conditions are met, and providing advice on dataset content and analysis. The post holder will be involved in providing guidance to data owners in government to increase their confidence in providing access to potentially sensitive data resources for research purposes.

Among other skills and experience the successful candidate will be a postgraduate (or have equivalent experience) in a relevant data using discipline, and should have experience of providing a user service. An understanding of the technical and procedural requirements for sensitive data is vital, while familiarity with civil service practices and procedures in relation to data is desirable.

This post involves access to Government systems, information or data and will be subject to the staff vetting process. Further information can found in the Recruitment Pack.

This is a full time, fixed-term position until September 2018.

The UK Data Archive is ISO 27001, certified for Information Security Management.

The Administrative Data Service (ADS) is part of the Administrative Data Research Network (ADRN), a highly innovative new infrastructure to facilitate linkage and analysis of routinely collected administrative data for research purposes.

The ADS will act as the coordinating body for the Network, setting standards and acting as a first point of contact for all stakeholders.

The ADRN was announced by the Minister for Universities and Science, David Willetts MP, on 10 October 2013 and forms part of a major new government investment in 'Big Data'.